Outwell Camper L sleeping bag colour grey

Payment and Shipping

The following conditions apply:

Deliveries are made domestically (Germany) and to the following countries: Austria, Belgium, Croatia, Ireland, Italy, Netherlands, Great Britain, Switzerland.

Shipping costs (including statutory VAT)

Domestic deliveries (Germany):

We charge a flat-rate shipping fee of €6.50 per order.

Deliveries to other countries:

We charge a flat-rate shipping fee for international deliveries as follows:

Austria: €15.90
Belgium: €15.90
Switzerland: €29.90
Croatia: €15.90
Ireland: €15.90
Netherlands: €15.90
Italy: €15.90
Great Britain: €29.90
Provision of digital vouchers: There are no shipping costs for the provision of digital vouchers.

Digital vouchers will be sent to you as a file via email within 1 hour after the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).

Delivery times

Unless a different period is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 30 working days and internationally within 5 - 35 working days after the conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in a single shipment unless we have made other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

For self-collection, we will inform you via email when the goods are ready and provide collection options. In this case, no shipping costs will be charged.

Accepted payment methods

- Cash on collection
- Payment in advance by bank transfer

Via PayPal:
- Payment via PayPal
- Payment via PayPal Express

Via Shopify Payments:
- Payment by credit card/debit card
- Payment via Shop Pay
- Payment via Apple Pay
- Payment via Google Pay
- USDC, Bancontact, BLIK, EPS, iDEAL | Wero, MobilePay

Our bank details:

VR Bank Augsburg-Ostallgäu eG
IBAN: DE82 7209 0000 0002 6135 22
BIC: GENODEF1AUB

If you have any questions, you can find our contact details in the legal notice.