Payment & Shipping
payment
You can pay via Paypal or bank transfer (prepayment).
We offer you all other payment options via our payment service provider Shopify Payment.
Use our 0% financing *
We offer our customers 0% financing for purchases or bookings with a value between €99 and €5,000 via the payment service provider PayPal installment payment. If you would like to use installment payment for purchases in our online shop, select PayPal as the payment method and the 0% financing offered there in the PayPal payment mask.
If you would like to finance the booking of our rental camper or a custom-made product with us, we will send you a payment link where you can select payment via PayPal. Here, too, you can select 0% financing in the PayPal payment mask.
* PayPal’s terms of use apply to 0% financing - for further information, please see here (click)
Please note our return and refund policies, which comply with the statutory right of withdrawal.
Consumers can return goods in accordance with the provisions of the statutory right of withdrawal.
Details and details can be found in the cancellation policy
Shipment
The delivery times stated in the shop refer to working days and shipping to Germany. When shipping to another country, longer delivery times may occur due to transport reasons (different shipping logistics, customs, etc.).
Note on the delivery times of our thermal and weather protection covers:
Please note that we produce all of our covers for you with the greatest care and by hand at our location in Allgäu (Germany) after you place your order. This means that the delivery time may be a little longer. The delivery time is usually 2-4 weeks from receipt of the order .
Shipping costs:
Germany :
5.90€
free shipping for orders over 400,- €
No shipping to packing stations!
other EU countries:
13.90€
free shipping for orders over 400,- €
Free shipping for orders over €400
After you have entered your delivery address in the shopping cart, the price in the shopping cart will be updated and the total amount including tax in your country and shipping costs to the delivery address will be displayed.
After you have entered your delivery address in the shopping cart, the price in the shopping cart will be updated and you will be shown the total amount including tax in your country and shipping costs for the delivery address.
Switzerland:
29.90€
free shipping for orders over 400,- €
After you have entered your delivery address in Switzerland in the shopping cart, the price in the shopping cart will be updated and the total amount applicable to you including shipping will be displayed.
When we deliver to Switzerland, the German VAT is automatically deducted from your shopping cart and you can buy from us tax-free.
Please note that you will have to pay the Swiss customs fees separately. You will receive a separate invoice for these from the shipping service provider or the customs authorities. Please find out about the amount of the customs fees directly from the responsible Swiss customs authorities.
Here you can find further information
To calculate the shipping costs, the item in the shopping cart with the most expensive shipping costs is always used.
The shipping costs are updated after the address has been entered in the shopping cart and displayed again before the purchase.
If shipping to your country is not yet available, please send an email to info[@]vanstuff.de
