right of withdrawal
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered together;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last good, provided that you have ordered multiple goods as part of a single order and these are delivered separately;
In order to exercise your right of withdrawal, you must inform us (Steffen Hengge, Abt-Hafner-Str. 5, 87629 Füssen, Phone no.: 083629251800, E-mail address: info@vanstuff.de) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.
You can also exercise your right of withdrawal online using the appropriately labeled button ("Cancel contract" or similar) on our website (vanstuff.de/ (https://vanstuff.de/)). If you use this online function, we will immediately send you a confirmation of receipt of such withdrawal on a durable medium (e.g. by e-mail) with information on the content of the withdrawal declaration as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you notify us of the withdrawal of this contract. The deadline is met if you send the goods before the expiry of the 14-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary for examining the nature, characteristics and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
- for the supply of goods if these were inseparably mixed with other goods after delivery due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package if the seal was removed after delivery.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Steffen Hengge, Abt-Hafner-Str. 5, 87629 Füssen, E-mail address: info@vanstuff.de :
- I/ we (*) hereby withdraw from the contract concluded by me/ us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
_______________________________________________________________________________
Right of withdrawal for services
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
In order to exercise your right of withdrawal, you must inform us (Steffen Hengge, Abt-Hafner-Str. 5, 87629 Füssen, Phone number: +4983629251800, E-mail address: info@vanstuff.de) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.
You can also exercise your right of withdrawal online using the appropriately labeled button ("Cancel contract" or similar) on our website (vanstuff.de/ (https://vanstuff.de/)). If you use this online function, we will immediately send you a confirmation of receipt of such withdrawal on a durable medium (e.g. by e-mail) with information on the content of the withdrawal declaration as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you have requested that the services for which the contract provides for the payment of a price should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal regarding this contract in comparison to the total scope of the services provided for in the contract ().
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision.
The right of withdrawal expires in the case of a contract for the provision of services which obliges the consumer to pay a price, upon the complete provision of the service, if the consumer has expressly agreed before the start of the provision that the entrepreneur begins the provision of the service before the end of the withdrawal period and has confirmed his knowledge of the fact that his right of withdrawal expires with the complete fulfillment of the contract by the entrepreneur.
The right of withdrawal expires in the case of a contract in which the consumer has expressly requested the entrepreneur to visit him to carry out repair work, with the complete provision of the repair services, if the consumer has expressly agreed before the start of the provision that the entrepreneur begins the provision of the repair services before the end of the withdrawal period.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
- To Steffen Hengge, Abt-Hafner-Str. 5, 87629 Füssen, E-mail address: info@vanstuff.de:
- I/ we (*) hereby withdraw from the contract concluded by me/ us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
